AI Lead Intake & Triage (n8n)

Spam screened before the team sees it

Most website form submissions are sales pitches, bots or tests, and the real enquiries get buried among them. I built a family of production n8n workflows that fix that for restaurants, law firms and agencies. Each submission is cleaned and screened, an AI model sorts real customers from pitches, email addresses are verified, everything is logged to Google Sheets, and the team gets a Google Chat card and an email with one-click reply and call buttons for every genuine lead.

n8nOpenAIWebhooksGoogle SheetsGoogle ChatGmailNeverBounce
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Feature Highlights

One intake endpoint per form, protected by a shared header secret

  • Separate workflows for the contact form, newsletter sign-up and catering quote request
  • Each webhook requires a secret header, so only the website's own server can post to it
  • The browser gets its response before the slower steps run, so a slow AI or Sheets call never leaves a visitor waiting

Stack

  • n8n: Webhook, Code, If and Respond to Webhook nodes orchestrating each intake flow.
  • OpenAI: GPT models classify each message and return a category and a short reason as JSON.
  • Google Sheets: Append-only log of every submission, one sheet per form.
  • Google Chat: Card alerts with reply and call buttons for the team.
  • Gmail: HTML notification emails for contact and catering requests.
  • NeverBounce: Verifies leads' email addresses before follow-up.

Use Cases

  • Contact forms where most inbound messages are sales pitches rather than customers
  • Law firms and professional services that can't afford to miss a genuine enquiry
  • Catering or quote requests that need a fast, well-structured summary for whoever prices them
  • Newsletter sign-ups logged in one place, with an alert for each new subscriber
  • Any website form that should reach a team chat and a spreadsheet without a CRM

How It Works

  1. A visitor submits a contact, newsletter or catering form on the website.
  2. The webhook checks the secret, replies to the browser and cleans the submission.
  3. Bots are blocked, real messages are sorted by the AI and email addresses are verified.
  4. Every submission is logged to Google Sheets.
  5. The team gets a chat card and an email with Reply and Call buttons.

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Let's Connect

Need your forms to reach the right person?

I build intake workflows that screen spam, sort enquiries with AI and alert the team the moment something real comes in.

Dhruba Datta

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